Frequently Asked Questions:
What is your shipping address?
H and K Camera Service
2681 Dow Ave #F
Tustin, CA 92780
What are your office hours?
Monday ~ Friday: 8:30AM ~
5:30PM
Saturday: By appointment only
Sunday: Closed
Do you repair all makes and models of
cameras?
We are an
AUTHORIZED SERVICE CENTER for CANON and ONLY
service CANON products including lens, videos, flashes, and
cameras.
How do I pay for repairs?
You can pay by cash, money
order, or by Master or Visa Credit
card.
Do you have any type of repair warranty?
We offer a 6 month repair
warranty on ALL repairs.
What are your turn-around time?
We are able to complete repairs
within a week or less, as long as
we have the necessary parts in stock. We cannot keep all parts
in stock for all models, so some delays do occur when parts have
to be ordered.
What if I no longer want my camera
serviced?
If you no longer want your unit
repaired, the only charges will be
for the return shipping. You also have the option to pick up the
unit(s).
Are there any estimate charges?
We offer free estimates on ALL
models.
Do you provide services to dealer
account(s)?
YES!
What is required to have my camera
repaired under manufacture's warranty?
Proof of Purchase and the
warranty card is required to complete
the warranty service.
Are repairs done in-house or shipped to
other repair facilities?
All of our repairs are done
in-house.
What does a camera repair include?
Camera repair includes
cleaning, updating, and adjusting to
factory standards.